Senior UX researcher / service designer
Versatile, adaptable, reliable and deadline-focused multi-platform user experience researcher / service designer, based in Brighton, UK.
I can work independently, but I most enjoy working collaboratively as part of a multidisciplinary team.
Workshop facilitation, stakeholder and user interviews, contextual inquiry, surveys, desk research, competitor analysis, expert evaluation, persona development, usability testing, information architecture, domain modelling, faceted search, user journeys, task flows, sketching, wireframing, prototyping, visual design, proposal/report writing, UX advocacy and strategic consultation.
Education: Masters degree in User Experience Design (Distinction grade) from the University of Brighton in 2011.